In today's complex
IT environment, companies need to manage their
diverse portfolio of applications in a
cost-effective manner. This means implementing
new management processes and service delivery
approaches to maintain and evolve the
application portfolio to keep pace with business
and technology changes.
RGC has many years
experience advising on and managing business
applications from development through to
conversion or retirement. We have successfully
worked with clients worldwide on application
portfolios ranging from a single application to
an entire enterprise-wide suite of applications
covering custom developed and packaged
applications. Application Maintenance
practitioners represent 30 per cent of our
practitioners globally, covering all aspects of
applications management from planning, resource
allocation, enhancements, package upgrades,
conversions and migrations, and decommissioning
obsolete systems. We have experience working in
complex environments with heterogeneous
technologies and multiple platform environments.
Underpinning our
delivery approach is the methodology which
covers application maintenance and operations
management as well as application development.
We understand that effective applications
management is based on well planned and executed
maintenance releases.
RGC's Application
Maintenance practitioners are well versed in
methodology as well as industry best practices
for service management such as IT Infrastructure
Library (ITIL) and SEI Capability Maturity Model
(CMM). Through our global network of delivery
centers, RGC has a broad range of skills and
capabilities including legacy, mainframe
technologies, package software and leading
object oriented and Web-based technologies.
