In today's complex IT environment, companies need to manage their diverse portfolio of applications in a cost-effective manner. This means implementing new management processes and service delivery approaches to maintain and evolve the application portfolio to keep pace with business and technology changes.
RGC has many years experience advising on and managing business applications from development through to conversion or retirement. We have successfully worked with clients worldwide on application portfolios ranging from a single application to an entire enterprise-wide suite of applications covering custom developed and packaged applications. Application Maintenance practitioners represent 30 per cent of our practitioners globally, covering all aspects of applications management from planning, resource allocation, enhancements, package upgrades, conversions and migrations, and decommissioning obsolete systems. We have experience working in complex environments with heterogeneous technologies and multiple platform environments.
Underpinning our delivery approach is the methodology which covers application maintenance and operations management as well as application development. We understand that effective applications management is based on well planned and executed maintenance releases.
RGC's Application Maintenance practitioners are well versed in methodology as well as industry best practices for service management such as IT Infrastructure Library (ITIL) and SEI Capability Maturity Model (CMM). Through our global network of delivery centers, RGC has a broad range of skills and capabilities including legacy, mainframe technologies, package software and leading object oriented and Web-based technologies.